FAQ
  • Free?
  • Yes, free. There's no payment changing hands on whatcanyoudo.com.au. We take nothing from you and nothing from the person we connect you with. We do take money from advertisers, so if you’d like to enquire about becoming one of those, click here.
  • Really free?
  • Yes. FREE. F-R-E-E. There. Happy?
  • Can I be anonymous? My boss would sack me if it was known that I did after hours work.
  • Yes, you will need to register your real details with us for privacy and legal reasons, but your public profile need not contain your real name nor need your avatar be your real picture. Of course if you are connected with a provider or a job and it turns out to be your boss.... well that's a totally different matter.
  • Will you sell/give my details to anyone outside of this site?
  • No way. It would be a novel way to break the law and go out of business, so we will stick to keeping your data securely stored and used only as you decide on the whatcanyoudo.com.au site.
  • Do I have to pick the lowest bidder?
  • It's completely your call. Remember; the higher bidder may be more qualified and be able to get the job done quicker. Cheapest bid does not mean best outcome. Like we said, it's your call.
  • If it's free, how does whatcanyoudo.com.au make money?
  • Good question, you hopefully want us to stick around...! Whatcanyoudo.com.au is free for registered customers to advertise themselves, we also have designated banner space around the site for companies that can afford it to advertise themselves, no different to most other free sites.
  • Why use WhatcanYOUdo.com.au?
  • WhatcanYOUdo.com.au enables people who provide services to find you: Don’t go around chasing people to get work done. Post a job on WhatcanYoudo.com.au and save time.

    WhatcanYOUdo.com.au promotes employment: We provide a free platform where existing work can be found in many different categories. People who provide services don’t necessarily have to be qualified in their chosen field, it may be their hobby or they may have extensive experience in a particular area.

    WhatcanYOUdo.com.au helps you choose the best deal: When a job is posted, it becomes open to any person who provides a service to see and bid on. When the job receives a number of bids, the customer can choose the one that suits them best.

    WhatcanYOUdo.com.au is secure and private: At WhatcanYOUdo.com.au we take privacy very seriously and we do not release any information. The contact details (email address) are released to the person providing the service once their bid/barter has been accepted by the person who posted the job.

  • How to create a profile?
  • To create a profile you must be registered and signed in.

    1. Enter into My Dashboard and click on the My Public Profiles tab.
    2. Select “Create a new public profile” option, accept the terms and fill in the required fields.
    3. Ensure you upload any supporting documents or pictures you may have of your work and experience.

    The look and feel of your profile really depends on your personal taste. Whether your profile is promoting your business or promoting personal talents or services there are facilities in building your profile that help you make it look interesting and appealing to a viewer. Feel free to add as many pictures, documents, web links and YouTube videos as you like. We want you to sell yourself and show the world what you can do. We want you to get work and earn extra cash. That’s what this is all about!!

    *Remember that you can create and manage multiple profiles of different services you may wish to provide under the My Public Profiles tab. Another important thing to note is that people eho proved services are also able to post jobs they may need done.

  • I have many talents and want to share them with the world… Can I have multiple profiles?
  • You certainly can. When you sign in select the My Dashboard tab and then click on the “Create a new public profile” box. Fill out all the required fields over the three easy steps, then save the profile and it’s done!

  • How do I edit my Profile?
  • This is also really easy and we encourage you to give your profiles a spring clean every now and then. Sign in and select My Dashboard. Click on My Public Profiles and from here you are able to edit your profile and save the updated details. You are also able to sign up to or edit the categories and locations you service.

  • How do I register my business? Is this a long process?
  • This is really easy. Simply select the register link on the home page and complete the short form with all the required fields. After you have registered the fun part starts and you will be able to create a Profile or if you wish multiple Profiles outlining the various services you offer, just select type ‘Business’ in the profile your creating and add in your ABN. Don’t forget to make it creative and add as much information about you business or yourself as possible. Enjoy!

  • Can I change my password?
  • Once you have signed in enter My Dashboard. Then click on the My Personal Information tab and there you will be able to update your password.

  • I forgot my password and can't login
  • When you click on the sign in tab there is a field below that asks if you have forgotten your password. Select that, enter your email address as required and you will receive an email with a new password.

  • Ok this sounds too good to be true… How much does it really cost?
  • The WhatcanYOUdo.com.au website is completely Free for all of its users.

    Registering… FREE
    Creating a Profile… FREE
    Creating Multiple Profiles… FREE
    Uploading images… FREE
    Advertising yourself for as long as you like and however you like… FREE

    If you are interested in using the SMS alert facility you need to purchase credits through the website only because third parties charge us to provide the facility. The SMS fees are standard and packages are displayed in My Dashboard under My SMS.

  • How do I bid on a job?
  • To place a bid you must first be registered, logged in and have created a Public Profile.

    Once you have completed the above, click on the Jobs tab, select a job that interests you and place your bid in the yellow space provided. It’s as simple as that! There is also an area provided for you to ask the person who posted the job questions about the required work.

    An email or if setup an SMS alert will be sent to the person who posted the job stating that a bid has been placed on their job or that a question has been asked. The ball will then be in the their court as to which bid they will accept. The next step for you is to await a reply. If somebody else bids on the job you can choose to be alerted in the bids screen of your dashboard.

  • How do I select a bid?
  • Go to your dashboard and select the My Jobs tab. Scroll down to the job required and click on the pick winner link. Once you’ve selected a bid your contact details will be released to the person you have chosen to complete you job in an email. At this point the job will be closed; however, you do have the option to re-open the job if for some reason it falls through.

  • How do I re-open a job?
  • When a job is re-opened, all previous bids will be voided. The reason for this is that the original job may have changed in the way of information or timeframe etc… so the bids you previously made will not be valid. You do have the option however, of inviting previous bidders to again look at your posted job and make a new bid.

  • How does the Barter system work?
  • The barter system was created to give customers more options. It is a flexible way of rewarding someone for providing a service without having money involved. There are many things you can barter with, you just have to be creative.

    On the advertised jobs page there is a section where you can insert an image of the object you may want to use as your barter. There is also a field that allows you to name the bartering object and another section where you can include a description.

    Objects are not the only thing you can barter with! You can barter with cooking meals, teaching a language, sewing clothes, walking a dog… absolutely anything that you believe could be of value to another person.

    Barters are open to negotiation so if you’re not 100% sold on something that is on offer, make another suggestion to the other party.

  • How do I ask the person providing a service  a question?
  • The person providing a service has the option to enable a direct email link from their dashboard that will be visible on their public profile for you to converse with them. This is not a compulsory field and some people providing services may choose only to make contact with the customer after a bid has been placed and accepted, if the person who provides services has enabled this field you will find a link on their profile to send them a direct question.

  • Will my contact details remain confidential?
  • At WhatcanYOUdo.com.au we take your privacy very seriously and we do not release any information. The system works in a way that you enable your contact details to be released to the person providing the service when you accept a bid or barter. An email is sent to the person providing the service stating that their bid or barter has been accepted by you and your contact details are then released to them. It is very important that you choose your bids and barters carefully if you have reservations about releasing your contact details.

  • Are quotes legally binding?
  • Quotes are like an expression of interest and are not legally binding.

    If you are someone who provides services, you need to make it very clear what is included in your quote and what is not.

    If you are posting jobs, you need to make sure your advertisement details exactly what you want. If you decide to add extra things to the job as the work progresses you should expect your original quote to change and discuss this directly with the person completing your job.

  • Are the people providing their services reputable?
  • We strongly recommend that you check the Profiles of people providing services for documents of their qualifications, insurances, licences and references if this is a concern to you. It is then your prerogative whether you want to hire them or not to complete your job.

    You may also want to make it clear when posting a job that you will only hire accredited professionals for your job.

    Depending on the size and importance of the job may depend on the required qualifications and expertise of the person providing the service, again this is your call.

  • What if I have a dispute that needs to be resolved?
  • WhatcanYOUdo.com.au is an online space that connects what people can do with what people want and visa versa. The company is not involved in the actual transactions between users, nor are we affiliated with any of the people who provide services, we merely offer a platform where both parties can connect, once connected we step out and you choose how to proceed. Any dispute which arises between a customers is to be resolved independently between the two parties.

  • How do job alerts work?
  • Job alerts are sent to relevant persons who provide services when an advertisement is posted for a job relevant to them. The alerts are sent to their chosen email account and are also visible on their dashboard. Not all persons who providers services will have this function turned on in their Dashboard, so if you find a profile you like you can invite that person to bid on your job personally by looking at their profile using the Ask a Question function available.

  • How can I stop receiving alerts?
  • You can choose to stop receiving job alerts by signing in, entering My Dashboard and then clicking on the My Alerts tab. By selecting the delete option beside each chosen category you will disable the alert. While this will stop you from receiving email alerts on new jobs and profiles, you will still get alerts for jobs you have posted or bid on.

  • How do I request more information from a customer?
  • This has been made very easy for you. When you place a bid on a job there is a function area where you can converse with the customer through typed comments.

  • How do I increase my chances of winning jobs?
  • Completing your profile with as much detail as possible is imperative. Make sure you upload important documents such as qualification certificates, references, licences, and insurance status as these may be important to some of you prospective clients. Photos and YouTube links would also be of interest to your clients so take advantage of the options provided and sell your service as best you can.

  • Can I post a job which involves several different services?
  • At this stage it is preferred that you post a job for each service you require

  • What can I do if I have a large image to upload?
  • You can resize your image by using software such as Adobe Photoshop or MS Paint. The image sizes vary for different areas and are listed below.

    The Avatar image must not exceed 100kb.

    If you are uploading an image that you will barter with you need to ensure that is does not exceed 320kb and no larger than 200x200 pixels.

    You may upload images related to your profile. These should be 450px wide by 450px high to ensure maximum quality of your images. Max file size is 500kb, anything over this size will be ignored.

  • What type of Image files can I upload?
  • Image uploads need to be in .GIF or .JPEG format.

This will be used for your profile page.
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